Frequently Asked Questions
Cash Discount Program
What exactly is the Cash Discount Program?
The Cash Discount Program lets you legally offset credit card processing costs by offering customers a small discount when they pay with cash. This eliminates your processing fees and helps you keep more of your profit.
Our equipment automatically applies the program, no math or guesswork required.
Will I lose customers if I switch to Cash Discount?
Almost never. In most cases, customers don’t notice or don’t mind the small fee, usually ~80 cents on a $20 ticket.
Your regulars come back for your service, quality, and experience, not because you paid their reward points.
Businesses across Colorado using Cash Discount see no drop in customer loyalty, but they do save hundreds to thousands each month.
Is the Cash Discount Program legal in Colorado?
Yes, fully legal when implemented correctly.
Freedom Peak Payments ensures complete compliance with Colorado regulations, including:
- Required signage
- Proper receipt formatting
- Card-present fee thresholds
- Compliant terminal configuration
You’re covered; we handle everything.
Is Cash Discount the same as surcharging?
No. Cash Discount is not a surcharge.
A surcharge adds an extra cost to credit card payments.
A Cash Discount simply shows the regular card price, and gives a discount for cash.
It’s the compliant and widely accepted method for eliminating processing fees.
What if a customer complains?
We provide you with clear signage and a simple, friendly script.
Most customers accept the program without issue, and for those who ask questions, you can quickly explain that:
- They still earn reward points
- The fee is small
- They can pay cash to avoid it
The objection rate tends to be extremely low.
Equipment & Setup
Will I need new equipment?
Maybe, but only if your current terminal or POS cannot support Cash Discount.
If replacement is needed, we provide modern, easy-to-use equipment typically with no upfront cost and fast installation.
How long does installation take?
Most setups take 15–20 minutes.
We handle the entire process locally:
- Equipment setup
- Menu loading (if POS)
- Training
- Test transactions
You can be live the same day you’re approved.
Do you offer POS systems for restaurants and retail?
Yes. We provide full-featured POS systems that include:
- Inventory
- Employee management
- Menu/ticket setup
- Reporting
- Online ordering options
We match your business with the right system.
Do you offer mobile card readers?
Yes. Great for tradespeople, mobile food operations, vendors, and field service teams.
Requires only WiFi or LTE coverage.
What if my internet goes down?
Our devices support offline mode or SIM-based LTE, ensuring your business keeps running.
Pricing & Savings
How much can I actually save?
Most businesses save 3–4 percent of their monthly card volume.
Example:
- $20,000/month in card sales
- Average savings: $600–$800 per month
- Yearly savings: $7,200–$9,600
Higher volume means even greater savings.
Are there hidden fees?
No.
Freedom Peak Payments is built on zero hidden fees and no long-term contracts.
Everything is transparent; no surprises, no rate hikes.
Do you charge for PCI compliance?
No. We include compliance support and monitoring at no extra cost.
How long until I see savings?
Immediately!
Your very first statement will reflect your new cost; typically zero or near-zero processing fees.
Support & Service
Are you local to Colorado?
Yes. We serve the entire Front Range — Colorado Springs to Fort Collins — with hands-on support.
You work with a real local representative, not a 1-800 overseas help desk.
What kind of support do I get?
You get three layers of support:
1.) Local Freedom Peak Payments agent
2.) U.S.-based technical support team
3.) Device-specific support (POS/terminal)
No call centers. No robots. No runaround.
How fast is funding?
Next-day funding is standard, and often same-day depending on batch time and processor settings.
What if something breaks or I need help?
Your local rep (Matt) will handle equipment, troubleshooting, and training.
If needed, our U.S.-based techs are available 7 days a week.
Contracts & Risk-Free Trial
Am I locked into a contract?
No...never.
Our business is built on earned trust, not forced agreements.
What if I try it and decide it’s not for me?
Then you stop.
We’ll switch you to standard processing or help transition to another provider.
Most merchants stay because the savings are significant and immediate.
Do you buy out old contracts?
Sometimes.
If your cancellation fee is small ($300–$500), we can help offset it. Often the monthly savings cover the cost within 30 days.
What if I just bought new equipment from someone else?
We can often integrate with it.
If not, we can replace it at no cost; and your equipment savings typically pay themselves back within a few months.
Business Fit & Use Cases
What types of businesses benefit most?
Cash Discount works best for:
- Restaurants
- Auto repair
- Trades & service pros
- Bars, cafés
- Retail shops
- Salons & wellness
- Food trucks
If you accept cards, you can save money.
Are there businesses that shouldn’t use Cash Discount?
A few.
High-ticket luxury items, certain medical offices, or sensitive industries sometimes prefer dual pricing.
We’ll guide you based on your business type.
Does Cash Discount work for online payments?
Yes, through online gateways, invoicing, or virtual terminals.
Fees are displayed clearly and automatically.
Do you work with high-risk businesses?
Some — depending on the category.
We follow processor guidelines and will review your business honestly and transparently.
Getting Started
How do I get started?
Just fill out our short form or request a free savings analysis.
We’ll review your current fees, show you exactly what you can save, and help you pick the right equipment.
How fast can I be up and running?
Often same day once your application is approved.
What documents do I need?
Typically just:
- Driver’s license
- Voided check
- Basic business info
- (Optional) Merchant statement for accurate savings analysis
Do you help transfer my menu, inventory, or items?
Yes. Our team handles all setup; you don’t lift a finger.
Understanding Credit Repair
What is credit repair?
Credit repair involves fixing poor credit standing that may have deteriorated for a variety of different reasons. Repairing credit standing may involve simple actions like disputing mistakes with credit agencies, dealing with complex issues like identity theft, or addressing financial habits that have contributed to poor credit ratings.
How does credit repair work?
Our credit repair process starts with a thorough review of your credit report from each credit reporting agency. We identify any incorrect, outdated, or unverifiable information. Then, we proceed with disputing inaccuracies directly with creditors and the credit bureaus. This process involves legal rights under the Fair Credit Reporting Act to ensure that your credit report is fair and accurate.
Can credit repair help me even if I have severe credit issues?
Yes, credit repair services can be beneficial for anyone, regardless of the severity of their credit issues. Whether it's late payments, charge-offs, collections, or bankruptcies, we can offer strategies and guidance to help improve your credit score. The key is to address these issues proactively and start the repair process as soon as possible.
About our services
Can you remove any negative item from my credit report?
We work diligently to dispute any inaccuracies on your credit report. However, if the negative items are accurate and verifiable, they cannot be removed until their set duration expires. Our goal is to ensure your credit report reflects only true and accurate information.
How long does the credit repair process take?
The duration of the credit repair process can vary significantly based on your individual situation. Typically, clients start to see improvements in their credit reports within three to six months, but more complex cases may take longer.
Do you offer ongoing monitoring and credit education as part of your services?
Absolutely! We believe that credit repair is not just about fixing past issues but also about preventing future ones. We offer ongoing credit monitoring and educational resources to help you understand how to manage your credit effectively, recognize potential red flags, and maintain your improved credit standing.
Costs and Payments
What are the costs associated with your credit repair services?
We offer different service plans tailored to meet various needs and budgets. Our pricing structure is transparent, and there are no hidden fees. Please contact us for detailed information about the costs associated with our services.
Is there a guarantee for your services?
We provide a satisfaction guarantee on our services. If you’re not satisfied with the progress within the first 90 days of your subscription, we offer a refund policy detailed in our service agreement.
Are there any upfront fees for your credit repair services?
We abide by the regulations that prohibit charging upfront fees for credit repair services. You only pay for our services once they are performed, and detailed invoices are provided so you can see exactly what you are paying for.
Safety and Legality
Is credit repair legal?
Absolutely. Credit repair is legal under federal law. You have the right to dispute any information in your credit report that is inaccurate, misleading, or unverifiable. We adhere strictly to these legal guidelines in all our dealings.
How do you protect my personal information?
We take your privacy seriously. We use industry-standard encryption to protect your data and never share your personal information with unauthorized third parties.
What are the risks of credit repair?
The primary risk associated with credit repair involves not understanding the process or having unrealistic expectations about the outcomes. Credit repair is governed by legal standards, and while many issues can be addressed, some items, if accurate and verified, will remain on your credit report. It’s important to work with a reputable credit repair service that operates within the law and provides clear, honest communication about what can and cannot be achieved.
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